Assorted Technical News for Small Business Owners

One thing that small business owners tend to overlook is that the web doesn’t work like they expect. Business owners successfully deal with customers every day and they know what to do (and what results they want to see.) Unfortunately, the web is like the stock market – it makes you money indirectly, you have to do some extra work and appeal to people in order to maximize your returns. Further, things are always changing and you have to be smart about where you invest.

But how can you apply these lessons to your business and it’s web presence?

Unfortunately, you can’t always go directly to a sale on the web. People on the web expect some wining and dining before the hard sell. Some are just looking for something interesting. Some are just looking for specific information about the topic that your business deals with. How can use you use this tendency to your advantage?

That’s why small businesses with websites are encouraged to cover not only the topics that directly deal with their business but also ancillary topics. If you sell shoes but you have a blog post about the best brands of moccassins (which you don’t sell) – well guess what the customer is going to remember about you?

That’s right. They will recall that you are the one to go see when they want any shoes. Even if you don’t sell them, you are a valuable resource within your business. And if you understand that, surely you can see how related but indirect website content can bring people to your business and you’ll see your sales increase.

This is what Google and all the big internet companies do, as well. Google makes its big money off search ads but has lots of other ways (Google News, Google Docs, Google +, Google Images, etc.) to get you on their website. And that’s why Google and Facebook are always buying smaller companies to add to what they offer you – for free, to boot.

Things are in a state of change. Video game companies will eventually have to abandon the computer and console. It will all be on your phone and your home entertainment center – except it will be called something else. Your entertainment center will feed all your TV screens with cable or satellite stations, video games on demand and subscription, your music and your social media, email and all your other computer functions, automatically translated and driven by voice command instead of a keyboard. Naturally, you will be able to access all of this on your phone/PDA/tablet/iPad and whatever other gadget they invent in the meantime. The question is – how will this affect your particular business?

Things change really fast. Some ask if Google and Facebook will even be around in five years. Do you depend on Google to send you traffic? The only way not to be dependent on search engines is to make sure your website is a resource. Promote yourself and your business judiciously and expect to be in it all for the long haul.

They say you have to be a long term investor to make the best use of the stock market. You have to put the work into your website as well. Anyone who tells you different isn’t concerned about your long term results.

The End Of Windows As We Know It

In general web technology news, 5% fewer people are responding to email advertisements as of December 2011. More and more people are using their phones to get their email and don’t want that sort of thing clogging up their phones.

This dependence on the phone to do what the desktop used to do is a real danger to Microsoft – Windows might soon go the way of Kmart.

And then two other former giants, Yahoo and AOL, will be laying more people off.

SWIFT Privacy

Have you heard about this new nonprofit, global cooperative called SWIFT? It stands for the Society for Worldwide International Financial Telecommunication and it aims to let web surfers manage what data they have.

So instead of Facebook automatically keeping track of every link you click and every post you make, you can decide if it’s worth it to you if you share your data with Facebook (and other websites.)

Now, exactly how you would keep control over your digital history is still being worked out and the big internet companies like Facebook will fight this as this is how they make all their money.

You can read more about this in an article in the January 10, 2012 issue of Bloomberg Business magazine.

Social Media News Update

Kids are getting out of school, your workmates are going on vacation and you might be planning to travel this summer. How better to keep in touch than by social media?

And to make social media even more useful, Facebook has purchased Instagram for a cool billion. Instagram lets you share photos with your friends, so perhaps they have a key technology that Facebook wants to own. After all, you can already email, Dropbox, message and Tweet photos for your friends, let alone share them on Facebook. A billion dollars for something you can do almost anywhere?

So maybe it’s not more useful for Facebook to do that. But they are making more money off advertisers. And Google continues to work on improving Google + with changes designed to make using the service easier.

Pair, on the other hand, is a social network that only exists for couples. It’s currently valued at $10 million – and again – there is very little that Pair does that you couldn’t do with other social networking services if you just changed a few account settings.

What’s A Kill Switch And Why You Should Care

The Feb 20th issue of Bloomberg mentioned that Windows 8 will have a “kill switch.” Microsoft will be able to reach into your computer and change the software, with or without your knowledge. Your cell phone already has such features built in so that malicious code can be removed remotely.

That all seems helpful but that means your home computer will have more ways it can be accessed and is more vulnerable to attacks.

And all of our gadgets are learning to talk to one another. Pretty soon, we’ll use our phones to not only act as our wallets and open our garage doors but also change channels on our TV and start our car.

Hackers can even hack into your car systems remotely. As you know, there are a multitude of sensors and chips in your car… Imagine if some hacker triggered your car’s self parking feature in the middle of the freeway?

Or perhaps a mischievous neighbor could remotely turn your house lights on and off or change your hot water tank temperature?

You can’t get away from it. Every device you have will soon be connected. This has advantages and disadvantages.